Alistair Nakhai

Program Manager | Management Consultant
London, UK.

About

Highly accomplished Program Manager and Management Consultant with over 20 years of expertise leading multi-million pound technology and transformation programs for blue-chip clients, including Vodafone, HSBC, and United Utilities. Proven leader in driving efficiency and innovation through AI-powered business process automation, digital transformation, and Agile methodologies. Adept at leveraging technology to streamline operations, enhance decision-making, and achieve measurable business outcomes, consistently delivering complex projects on time and within budget.

Work

Reply Ltd
|

Senior Consultant

Summary

Led complex technology and transformation programs for blue-chip clients, ensuring regulatory compliance and seamless service delivery.

Highlights

Managed multiple projects within the ECB Network Segmentation remediation program at HSBC, ensuring alignment with regulatory standards and minimizing service disruption across assigned projects.

Acted as the primary liaison between the CTO and Business units, facilitating communication and coordination for seamless Service Migration within complex enterprise environments.

Proactively managed risks and issues, implementing mitigation strategies to prevent disruptions and ensure project continuity while developing and executing comprehensive transition plans.

Secured stakeholder buy-in and ensured minimal service interruption across critical transformation initiatives.

Vodafone
|

Program Manager

Summary

Orchestrated delivery of over 100 monthly infrastructure projects within a £3M+ annual technology portfolio across diverse platforms.

Highlights

Managed a £3M+ annual technology portfolio, orchestrating delivery of over 100 monthly infrastructure projects across Big Data, IoT, Salesforce, and Cloud Migration into AWS, Azure, and Google Cloud Platform, driving a 40% increase in operational efficiency.

Led a specialized network architecture and delivery team to deploy a Big Data platform spanning 2 data centers, utilizing Hadoop and Cloudera with an ecosystem of 20+ tools, managing an initial deployment investment exceeding €3 million and supporting over 500TB of data processing capacity.

Supported the customer's Cloud strategy by coordinating migration activities to Google Cloud Platform, successfully transitioning 30+ applications and reducing infrastructure costs by an estimated 20%.

NRGies Consulting Ltd
|

Founder & CEO

Summary

Established and led a Management Consulting and IT Solution firm, generating over £1 million in annual revenue within two years.

Highlights

Established and scaled a Management Consulting and IT Solution firm, generating over £1 million in annual revenue within two years by providing services to clients including Reply and Vodafone.

Led a 20+ member virtual team utilizing Agile methodologies to consistently deliver 5+ projects annually, achieving a 100% on-time and on-budget delivery rate.

Implemented business process automation for Vodafone, reducing delivery times by 40% and increasing project throughput by 30% through deep dive program analysis.

Expanded client base by 30% for an asset management company (Belgrave Capital) within 18 months through strategic business development initiatives, resulting in a £500k increase in annual revenue.

ThruPoint Ltd
|

Management Consultant

Summary

Identified and secured critical contracts, re-engineered processes, and optimized IT portfolios for enhanced service delivery.

Highlights

Identified opportunities that secured an £880k Disaster Recovery contract through comprehensive risk analysis.

Re-engineered processes leveraging ITIL and eTOM frameworks, improving service delivery by 30% and reducing incident response times by 25%.

Aligned a £1.5M IT portfolio with business strategy for the Premier Banking division, implementing proactive project monitoring using MS Project and financial analysis.

Reduced project delays by 20% and increased project completion rates by 15% through strategic portfolio management.

Micronage Ltd
|

Business Analyst

Summary

Managed multi-utility CRM system development and regulatory approval processes, enhancing organizational performance and securing key contracts.

Highlights

Managed the development of a multi-utility CRM system for a technology-consulting firm, overseeing a £500k project that supported over 5,000 customer accounts.

Produced requirements definitions and managed a team of 10 offshore software engineers, completing the project 15% under budget and two months ahead of schedule.

Successfully obtained regulatory approval for a new entrant into the UK utility market from Gemserv & Elexon.

Secured a US utility client's 'Choice Vendor' award and negotiated contracts valued at $2M between the organization and SAP/Oracle by overseeing the entire RFP process.

AHS Emstar Ltd
|

Contracts Manager

Summary

Managed facility services and energy management for high-profile clients, generating £2M in annual revenue.

Highlights

Led a team of 20+ technicians responsible for facility services, plant maintenance, commercial activities, energy use tracking, and administration for multiple high-profile clients, generating £2M in annual revenue.

Delivered 25% total cost savings for accounts including British Aerospace and QEII Hospital by implementing utility audits (15% savings) and preventative service measures on plant maintenance (10% savings).

Implemented comprehensive energy procurement strategies to optimize utility consumption and reduce operational costs for key clients.

Education

Salford University

MSc

Energy Technology

Oxford Brookes University

BEng

Mechanical Engineering

Languages

English
Persian

Certificates

PMP – Project Management Professional (PMI)

Issued By

PMI

Agile - Certified ScrumMaster (CSM)

Issued By

Scrum Alliance

Microsoft AI Product Manager Professional

Issued By

Microsoft

Chartered Engineer

Issued By

Energy Institute (CEng MEI)

Cisco Certified Network Associate (CCNA)

Issued By

Cisco

Energy Advisor (City & Guilds)

Issued By

City & Guilds

AWS Cloud Practitioner Essential Day

Issued By

Amazon Web Services (AWS)

Skills

Program & Project Management

Agile, Waterfall, PMP, Portfolio Management, Risk Management, Budgeting, Stakeholder Management, Change Management, Vendor Management.

Management Consulting

Strategy Development, Digital Transformation, Requirements Gathering, Solution Design, Business Analysis, Business Process Improvement, AI Automation.

Technical Skills

AI Prompt Engineering, Power BI, Google Looker, Data Analysis, Cloud Computing (AWS Practitioner), JIRA, Confluence, G-Suite, Microsoft Office Suite, Github, Sharepoint.